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Last Updated:2026年4月25日

Company Name:陕西拓恒龙瑞科技有限公司

Address:陕西省西咸新区空港新城临空产业园2期6号楼2单元412室K1574

Authorized Director:吉呼楞

Social Credit Code:91611101MAK7BW5T64

Email:service@mail.ruxbaze.com

Phone:+86 19292455042

We are a legitimate operator deeply committed to the U.S. market. To ensure that each user's shopping experience is safe, smooth, and transparent, we hereby announce our official payment rules, supported payment methods, and tax-related information. All customers who place an order in our store are deemed to have read, understood, and agreed to this payment policy.

Official Inquiries Email: service@mail.ruxbaze.com
Customer Service Hours (UTC+8:00 ): Monday to Friday, 9:00 AM – 6:00 PM.
Consultations will not be handled on weekends or non-working days, and all messages will be prioritized and replied to on the first business day.

1. Basic Order Shipping and Delivery Timeliness

Once the user successfully completes payment and places an order, we will complete the order processing, packaging, and shipping within 1-3 business days. Orders are processed in the order they are received, with standardized packing, verification, and shipment.
After the product is shipped, the typical delivery time is approximately 12-14 days. The delivery time may be slightly affected by factors such as logistics transit, regional delivery, and weather, but the overall delivery process is stable and controllable.

2. Official Supported Payment Methods

To meet the different payment needs of our users and improve shopping convenience, we offer a variety of secure and mainstream payment channels. All payment gateways are securely encrypted to ensure the safety of users' funds and accounts. The currently supported payment methods are as follows:

  • American Express
  • Klarna BNPL (Buy Now Pay Later)
  • Mastercard
  • PayPal
  • VISA
  • Afterpay

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    All payment methods are official and secure channels. Users can freely choose their preferred method based on their habits. After payment, the system will automatically synchronize the order information without requiring any further actions.

    3. Product Pricing and Tax Information

  • Tax-Inclusive Pricing: The displayed price of all products in our store includes basic taxes. When users place an order and make payment, there is no need to pay additional basic tax fees. The displayed price is the final product price, with no hidden charges or extra markups.
  • Customs Duties: Customs duties and clearance fees that may arise when the order is shipped to the destination country will be strictly in accordance with the local customs policy. These fees are the responsibility of the customer and should be understood in advance.

    • 4. Payment Order Guidelines

  • Users should carefully verify the shipping address, product specifications, order amount, and other information before making payment. Once the payment is successful, the order will enter the processing stage, and no changes will be made to the order unless in special circumstances.
  • In the case of payment failure, deductions without order generation, or duplicate charges, please directly contact our official customer service via email and provide the relevant payment proof. We will promptly verify and address the issue during working hours.
  • All transactions will be based on the official system order records. Please do not make payments via private transfers or third-party links, as these are unofficial channels. Be cautious of fraud to protect your financial security.

    • 5. Friendly Reminders

    Please ensure that transactions are completed through official payment channels and keep the payment proof and order information safely. If you have any questions about payments or encounter order anomalies, you can always contact us via the official email. We will adhere to principles of openness, transparency, and integrity to protect the legitimate rights of every customer.

    Thank you for your trust and support. We will continue to improve the payment experience and ensure a smooth shopping process for you!